used, we will replace or fix it at our cost. This includes defects such as loose canvas, bubbles, scratches, fading or warping. This guarantee is valid for one year from when your order was placed.
We use a 100% colour calibrated workflow however due to the huge variety of monitors used to view images we cannot guarantee that the colour and density you view on your monitor will exactly match the final print. If exact colour matching is a priority, then please contact us and we will be happy to work with you to produce small sample prints of your file.
Order Cancellation
Your order may be cancelled and a full refund issued as long as your order has not gone into production. Production times vary and can commence anywhere from an hour after receiving your order to several days. If you must cancel your order please contact ASAP .
FOR PRINTS
Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
What is your average turnaround time?
Our average turnaround time for printed products is between 5-7 business days and 7-10 business days for facemount to acrylic and framed prints however, depending on order volume our turnaround time might be a little quicker or longer. If you require your order by a specific date please contact us to confirm. From mid-November to Mid-January the production times may also increase due to the holiday season. Please note shipping time is extra.
Where are the prints fulfilled?
Prints are fulfilled in Canada through PrintPartner
How Much is Shipping?
Exact shipping costs will be calculated at checkout however most orders are charged as a flat rate of $19.95 for amounts under $150 and $29.95 for amounts between $150 - $300. Order values above $300 will be charged at a rate of approximately 15% of order value calculated before discounts and taxes. We ship within Canada & the continental United States, shipments overseas and to AK, HI, YK, NT, NWT will incur additional charges which will be quoted on a case by case basis. Local pick up is available, simply choose this as an option at checkout. Shipping times vary greatly depending on your location and the current status of the shippers. Once shipped you will receive a tracking number and the majority of orders will arrive within 5 business days.
SHIPPING PRICES for prints are calculated based on your cart total as follows:
| Cart Totals | Standard Shipping | 2-Day Shipping | Overnight Shipping | International Shipping |
| $0 - $49.99 | $9.49 | $14.99 | $19.99 | $11.89 |
| $50 - $149.99 | $16.99 | $24.99 | $34.99 | $21.27 |
| $150 - $199.99 | $19.99 | $29.99 | $39.99 | $24.99 |
| $200.00 - $249.99 | $26.99 | $39.99 | $54.99 | $33.74 |
| $250 - $499.99 | $29.99 | $44.99 | $59.99 | $37.49 |
| $500 - $999.99 | $49.99 | $74.99 | $99.99 | $62.49 |
| $1000 + | $99.99 | $149.99 | $199.99 | $124.99 |
FREE FOR ORIGINALS & LIMITED EDITIONS
Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for originals and limited editions is free within the continental United States. We ship FedEx. For international shipping, please contact us for a quote.